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How Faith Direct Works

Donating to your church has never been so easy.

Enrollment

Creating a Faith Direct account is simple. You can enroll online or by mail, so you can give to your church in a way that works best for you.

Giving Options

Give to any collection offered by your church; choose your credit/debit card or a bank account for payment. Schedule monthly recurring gifts or make a one-time gift at any time.

Account Management

Our user-friendly online system lets you manage all aspects of your account so you are always in control of your donations.

Faq

Have questions? We have answers!

How does Faith Direct work?

This secure program works directly with your bank, credit, or debit card in the same way as other electronic funds transfer payments you may already conduct (such as utility bills or your mortgage payment). All transactions are processed electronically, debiting your bank account or charging your credit\debit card automatically for the amounts you designate.

Can any additional funds be taken from my account other than what I have authorized?

No! We process only the amount you designate for your church, and only you can change the amount of money that may be processed on a monthly basis. We send an email each month with the details of your upcoming donations so there will be no surprises!

When will my account(s) be debited?

When you enroll in the Faith Direct program you can choose to have your monthly donations processed on the 4th, 15th, or both 4th and 15th. Your donations will be processed in one transaction for the total offertory, campaign and/or second collection donation amounts you have designated. Your church will receive your donations within five business days.

Can I stop, increase or decrease my payment at any time?

Yes, you can make changes to your account anytime by accessing your account online, by contacting our customer service team at 866.507.8757, by sending us an email or even by chatting with a customer service representative online. There is no minimum donation amount, or financial penalty if you cancel.

I would feel uncomfortable not being able to participate in the collection using an envelope or check. What should I do?

Faith Direct provides offertory cards to be used during the collection as a visible sign of your electronic donations. These cards are personalized with your name, church id number and church. These cards indicate your name and the name of your church. You will receive a packet of cards approximately two weeks after we receive your enrollment, and again each year on the anniversary of your enrollment. If you run out of offertory cards, you can request more at any time or print them here.